Terms of Service

By accessing and placing an order with De'lohana Bikinis, you confirm that you are in agreement with and bound by the terms below. Please read them before paying: at checkout you are asked to accept them together with our Privacy Policy.

De'lohana Bikinis is a swimwear brand handmade in Tamarindo, Guanacaste, Costa Rica. You can reach us at info@delohanabikinis.com or contact@delohanabikinis.com, and by phone or WhatsApp at +506 8872 3106.

Prices include VAT (IVA). Photos are for reference: because each piece is handmade, color and print placement can vary slightly. Availability is confirmed when the order is paid; if a piece runs out in the meantime, we let you know and refund it.

Our catalog is priced in Costa Rican colones (CRC). You can view and pay in colones or in US dollars (USD) using the currency selector. Dollar prices are calculated with the day's official selling rate of the Central Bank of Costa Rica (BCCR), unless a product has its own dollar price. Your card is charged in the currency you selected, for the exact amount shown in the order summary before you pay; the summary states which currency will be charged. If your card is issued in a different currency, your bank may apply its own exchange rate and fees.

The order is confirmed when the payment is approved, and you receive a confirmation email. We may cancel an order because of a pricing error, lack of stock or suspected fraud; in that case we refund the full amount to the same payment method.

We accept credit and debit cards of the brands shown at checkout, and De'lohana gift cards. Card payments are processed by BAC Credomatic through its PowerTranz gateway, and every card payment is verified with your bank's 3-D Secure authentication. Your card number and CVV travel encrypted to the processor and are never stored or seen by our team. If you choose to save a card in your account, we keep only a token issued by the bank, the brand, the last four digits and the expiry date.

Gift cards are delivered by email with a code, are redeemed in the currency they were bought in, and can be combined with a bank card to pay the difference. They are not refundable and cannot be exchanged for cash.

We ship within Costa Rica with Correos de Costa Rica, or you can pick up in Tamarindo. Costs and times are described on our Shipping page, and the exact cost is shown before you pay.

You can cancel an order while it has not gone into preparation or shipping, from My orders in your account or by writing to info@delohanabikinis.com. Cancelling releases the pieces but does not reverse the charge by itself: write to us and we refund the full amount to the same card, within the timelines described on our Returns page. Once an order has shipped it can no longer be cancelled, but it can be returned.

You have 30 days from delivery to request a return, with the pieces unworn and with their tags and hygiene liner. Refunds go back to the original card, in the currency charged. The full conditions are on our Returns & Exchanges page.

All content on this site —designs, photos, texts and logos— is the property of De'lohana Bikinis and may not be reused without permission. Card brands belong to their respective owners.

Our liability for any purchase is limited to the amount paid for it. We are not liable for delays caused by the carrier or by events beyond our control.

These terms are governed by the laws of the Republic of Costa Rica, including the Law for the Promotion of Competition and Effective Consumer Protection (Law 7472), and nothing in them limits your rights as a consumer, including the right of withdrawal where it applies. You can file a complaint with the National Consumer Commission of the Ministry of Economy, Industry and Commerce (MEIC). Any dispute will be heard by the courts of Costa Rica.

We may update these terms. The version that applies to your order is the one published when you paid.